Privacy Policy

Introduction

Welcome to SAIRAA TOURS ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sairaatours.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. We may collect and process the following data about you:
   1. Personal Identification Information
      • Name
      • Email address
      • Phone number
      • Address
   2. Non-Personal Identification Information
      • Browser type
      • Operating system
      • Internet service provider (ISP)
      • IP address
      • Date/time stamp
      • Referring/exit pages
      • Payment details (e.g., credit card information) for transaction purpose
      • Details of your visits to our website including, but not limited to, traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
2. We use the information we collect in the following ways:
   1. To Provide and Manage Your Account
      • Create and manage user accounts
      • Process payments and refunds
      • Provide customer support
   2. To Improve Our Services
      • Personalize user experience
      • Improve our website based on user feedback
      • Analyze usage patterns
   3. To Communicate with You
      • Send newsletters, updates, and promotional materials
      • Respond to inquiries, complaints, and feedback
   4. To Ensure Security
      • Protect against fraud and misuse of our services
      • Monitor and ensure compliance with our terms of use and policies
3. We may share information about you in the following ways:
   1. With Third Parties such as:
      • Service providers who assist in operating our website, conducting our business, or servicing you, if those parties agree to keep this information confidential.
      • Payment processors for transaction processing
      • Analytics providers for website usage analysis
   2. Legal Requirements
      • To comply with a legal obligation
      • To protect and defend our rights or property
      • To prevent or investigate possible wrongdoing in connection with the Site
      • To protect the personal safety of users of the Site or the public

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us.

Contact Us: If you have any questions

• By email: info@sairaatours.com
• By phone: +971 56 369 9229